12/4/2021 Mac App Store Update Stuck
After you have fixed the macOS Catalina update stuck problem, you can enjoy the salient new features of Catalina. But at the same time, some new troubles might trouble you as well, such as like Mac running slow, some apps get damaged or cannot be opened, Safari crashed, Mac gets overheated, or the Catalina keeps logging you out etc. Aug 01, 2011 I got stuck on a Software Update for Mountain Lion. Trying to quit App Store it said that you can't quit in mid download of a system update. But I said screw it and used Activity Monitor and Force Quit App Store and the zombie storeagent, restarted App Store and it worked just fine. July 27, 2012 at 3:18 p.m.
Pre-Mojave, you may be able to fix a stuck update by going to the Mac App Store, finding the software you are downloading, and pressing Option/Alt. When you do so you should see the option to. Fix Frozen App Store Updates and High softwareupdated CPU in OS X Jul 1, 2015 - 115 Comments Some users who are trying to install OS X Yosemite 10.10.4 or iTunes 12.2 have discovered the Mac App Store will freeze, with an endless spinning wait cursor and the updates never showing up.
Active7 months ago
I opened GarageBand for the first time, to find that most of the loops required me to download the Apple Loops from Software Update. I agreed to this.
The App Store opened and gave me the option to install the update from Updates - I clicked Install and waited for the download to complete. It did, and then the installation began.
About half an hour later, the update is stuck on (Installing - Calculating..) This doesn't seem normal - the last time I installed the Loops, they were done in about ten minutes.
Force quitting and re-opening the App Store doesn't help, nor does a reboot. When I open the App Store, the update is still at the same process.
Is there anything that I could do to get the update to finish installing?
Here is a screenshot of the App Store in this state:
Faiz SaleemFaiz Saleem
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9 Answers
In an act of desperation, I managed to fix the issue by:
The update is re-downloading now.
Interestingly, before I tested these steps, I found the update ready to install in /Library/Updates, however when I tried to install the PKG file, Installer claimed that another installation needed to finish (?). Deleting it and restarting fixed the problem.
Faiz SaleemFaiz Saleem
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Try deleting the cache located here:
And the prefrences plist, here:
And start the application again. It should have flushed whatever updates that got stuck.
EmilEmil
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This happened to me after updating to the Developer beta of macOS Sierra.For me, the following solution helped.
Delete the downloaded updates:
Kill the software update daemon:
An additional note to analyze AppStore /
softwareupdate problems is probably using the Console app or tail to have a look at /var/log/install.log .
KoraktorKoraktor
Related to Emil's answer, I just wanted to add that I had a similar problem updating xcode. Simply clearing the cache and restarting App Store worked for me.
Jack FrostJack Frost
I have encountered this issue a couple of times, lastly while trying to install Microsoft Word from the Apple Mac Store. The following steps solved the problem for me:
And that's it, just start your App Store normally, and retry to install your app.
P.D.: A reboot may be needed.
P.D.: Don't freak out if the RMs say these files/folders do NOT exist and therefore they can't be deleted, you just are where you wanted to be already P.D.: I know, I know, some of these commands do not need SUDO rights, but it doesn't hurt to using them either
Augusto SacaAugusto Saca
Had a very similar problem to this - updates stuck on the 'Checking for Updates' spinning icon. Reboot failed to fix problem.
Because I am a newbie, much of what was said above seemed difficult, so I thought I'd just try the one thing I could actually find on my machine, which was to delete:
This step alone seemed to fix things for me.
grg♦
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PatrickPatrick
I had this problem and I quit the App Store, used Activity Monitor to kill the softwareupdated process, then restarted the App Store and I was able to download again.
DerickDerick
Sohrab KharadiSohrab Kharadi
An additional note to analyze App Store / software update problems is probably using the Console app or grg♦
tail to have a look at
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Manos VichosManos Vichos
You must log in to answer this question.Not the answer you're looking for? Browse other questions tagged applicationsmac-appstoresoftware-updategarageband .You can browse and buy apps in the App Store on your iPhone, iPad, iPod touch, on your Apple Watch, on your Mac, or on your Apple TV. Browse and buy
To download and buy apps from the App Store, you need an Apple ID. Your Apple ID is the account that you use to access Apple services. If you use other Apple services like iCloud, sign in to the App Store with the same Apple ID. If you don't have an Apple ID, you can create one.
If you're in the App Store on any of your devices and see the download button near an app, you already bought or downloaded that app. If you tap or click the download button , the app downloads to your device again, but you are not charged again. You can also see a list of apps that you purchased and redownload them.
Learn what forms of payment you can use to buy apps and other content. You can also create an Apple ID without a payment method when you download a free app.
Mac App Store Software UpdatesHow to buy apps on your iPhone, iPad, or iPod touch
After your app finishes downloading, you can move it to a different spot on your Home screen. Apps stay up-to-date by default, but you can learn more about updating apps.
You can make additional purchases within some apps. If you set up Family Sharing, you can use Ask to Buy so that kids must get permission before they make in-app purchases. Learn more about in-app purchases.
If an app is sold with an iMessage app or sticker pack, you can open it in Messages.
How to buy apps on your Apple Watch
With watchOS 6, you can download apps directly from the App Store on your Apple Watch. You can also add apps to your Apple Watch from your iPhone.
Apps stay up-to-date by default, but you can learn more about updating apps.
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If you set up Family Sharing, you can use Ask to Buy so that kids must get permission before they download an app.
How to buy apps on your Mac
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After your app finishes downloading, you can find it and keep it organized in Launchpad. Apps stay up-to-date by default, but you can learn more about updating apps.
You can make additional purchases within some apps. If you set up Family Sharing, you can use Ask to Buy so that kids must get permission before they make in-app purchases. Learn more about in-app purchases.
How to buy apps on your Apple TV
After your app finishes downloading, you can move it around on your Home screen. Your apps will update automatically.
You can make additional purchases within some apps. You can use Restrictions to restrict, block, or allow in-app purchases. Learn more about in-app purchases.
The App Store isn’t available on Apple TV (3rd generation or earlier).
Get information about an appApp Store
If you want to know specific information about an app, like what languages the app is available in, the app’s file size, or its compatibility with other Apple devices, scroll to the bottom of an app’s page. You might be able to tap some sections to learn more.
Mac Os App Store Update Stuck
You can also contact the app developer for help with an app's functionality.
Get help with billingMac App Store Update Hang
Learn moreMac App Store Stuck Installing Calculating
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